Creality 3D printer user satisfaction survey in December 2024

Dear Customer,
We are honored to have you take our survey about your satisfaction with the use of our 3D printers and accessories. Your opinion is very important to us. If you find it difficult to give an appropriate answer to some questions, please choose the closest answer possible.
Fill in the questionnaire to enter the prize drawing for your chance to win:K2 PLUS COMBO、K1C、Ender-3 V3 SE、HALOT-MAGE、Creality Space Pi Filament Dryer、Ender-PLA filament、Creality Cloud VIP. 
The ending time for the questionnaire is 12:00 on 15 December  2024, thank you very much for your support!
P.S. The answers are only used for optimizing the user experience and will be held in strict confidence. 
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1.Do you have a 3D printer of Creality?
YES
NO
*
2. Your age:【Multiple】
Less than 20
20-39
40-59
More than 60
*
3. Your sex:
Male
Female
Other 
*
4. How many Creality 3D printers do you own?
1
2-3
3-5
More than 5
*
5. Which series of products do  you own?【Multiple】
3D Printer
Laser Engraver
3D Scanner
*
Which types of  3D printers do you own?【Multiple】
FDM Series
Photocuring Series
DIY Series
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6.What is your acceptable product price range?
Less than 142 USD
142-285 USD
285-428 USD
428-714 USD
More than 714 USD
*
7. Which object types do you prefer to print?
Game/anime/film and television props
Architectures/Sandtables
Aircraft models
Art ornaments
DIY objects
Design verification prototypes 
Part samples
Jewelry designs
Reverse engineering samples
other
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8.What is the maximum size (in millimeters) of the models you print frequently?
Within 200mm
200-250mm
250-300mm
More than 300mm
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9.What are the weight (in grams) of the models you print frequently?
Within 50 grams
50-100 grams
100-200 grams
More than 200 grams
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10. How many hours does it take to print the models you print frequently?
Within 10 hours
10-20 hours
20-30 hours
More than 30 hours
*
11.What is the frequency of using your most frequently used Creality 3D printer in the past year?
On a daily basis
Once a week
Once every half month
Once a month
Only when it is needed
*
12.How satisfied are you with the product functions of our 3D printers in the following aspects？
Please use a scale of 0-10, with 10 being "very satisfied" and 0 being "very dissatisfied".(If there are any following of the product functions that you have not experienced, please give 5 points)
Leveling methods
Leveling methods
Diversified printing methods
Diversified printing methods
Power loss recovery
Power loss recovery
Automatic feeding and retracting of materials
Automatic feeding and retracting of materials
Creality Cloud
Creality Cloud
Camera functions
Camera functions
Intelligence level
Intelligence level
Scalability
Scalability
Slicing softwares
Slicing softwares
*
13.How satisfied are you with the product performance of our 3D printers in the following aspects?
Please use a scale of 0-10, with 10 being "very satisfied" and 0 being "very dissatisfied".(If there are any following of the product performance that you have not experienced, please give 5 points)
Print size
Print size
Printing speed
Printing speed
Printing accuracy
Printing accuracy
Printing effect
Printing effect
Printing success rate
Printing success rate
Material compatibility
Material compatibility
Work noise
Work noise
Product stability
Product stability
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14.How satisfied are you with the usability of our 3D printers in the following aspects?
Please use a scale of 0-10, with 10 being "very satisfied" and 0 being "very dissatisfied".(If there are any following of the usability of our 3D printers that you have not experienced, please give 5 points)
Practicality of the user manual
Practicality of the user manual
Easy installation/debugging
Easy installation/debugging
Easy operation
Easy operation
Convenient replacement of vulnerable parts
Convenient replacement of vulnerable parts
Slicing software usability
Slicing software usability
Clear identification setting
Clear identification setting
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15.Have you ever used the Pre-sales service of Creality 3D?
YES
NO
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16.Have you ever used the Return and exchange process of Creality? 
YES
NO
*
17.Have you ever used the After sales technical support of Creality?
YES
NO
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18.Have you ever experienced the Efficiency in handling complaints of Creality?
YES
NO
19. Would you recommend the Creality 3D printer you are using to your family and friends?
YES
NO
20.Thank you very much for your valuable opinions. In order to facilitate the improvement of our services, please share more opinions and ideas with us. (We will give one K2 PLUS COMBO in random to our users who join the process.)
*
21.How are you satisfied with this satisfaction survey event ?
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
21.If you are want to enter the prize drawing, please enter your information. (If not, please ignore.)
Your Email:
Your Name:（First_Name Last_Name）
Tel/Mobile: (Area code+number)
House number & Street name:
Your City:（City+State）
Your Country:
Zip code:
Tax Number: (It's necessary,if your country express requires it.)
Creality Cloud ID:(It's the key to get the Creality Premium,if you get the award)